I recently updated my mac to os catalina, and i think that is the reason why. Success for mac users i managed to remove the software from my wd passport and turn it into a regular external hard drive that allows you to drag and drop thingserase things like a regular usb drive. I have leopard on a mac pro and installed wd anywhere backup software for my wd mybook external 1tb drive. Password protection the my book drives builtin 256bit aes hardware encryption with wd security tools helps keep your content private and safe. The software is located on a hidden drive partition, which removes a.
Windows 10 updates and wd passport software microsoft. The size would depend on the model wd my passport that youd choose, but for now the wd portable my passport drives for windows are up to 3tb, this being the new my passport ultra. Mavericks and data loss on wd drives macrumors forums. Gents, just to let this forum know that i had the same issue when trying to run the wd software upgrader v 1. Else, use the alternative method specified below to uninstall smartware. I noticed later that the instructions that came with the wd drive suggest a different, more complex procedure for uninstall. Protect your data automaticallycontinuous backup instantly makes a second copy whenever you add or change a file. Then, click on the erase drive button below to begin erasing the drive. Navigate to the folder in which you have saved the drive utilities file and doubleclick on it. This utility will remove mac wd smartware and wd drive manager software. Jan 20, 2008 i have leopard on a mac pro and installed wd anywhere backup software for my wd mybook external 1tb drive. Completely uninstall wd smartware software updater 1. What i find new is that every 10 or so minutes i get a message on my screen saying that the disk was not ejected properly.
The wd live works perfectly, and so does the wd smartware program that is on the wd live. The software installer includes 1 files and is usually about 941. Access the installation folder of the wd smartware in the first step. Wd is urgently investigating these reports and the possible connection to the wd drive manager, wd raid manager and wd smartware software applications.
Apple working with wd on os x mavericks data loss disaster. I have just received a 2tb wd live as a christmasgift. So ive tried to uninstall it, with an eye toward trying a reinstall, but that doesnt work either. As a result of the feedback, weve developed some improvements to the software. Restoring the wd smartware software and disk image.
My book for mac user manual wd smartware software overview wd smartware software is an easytouse tool that gives you the power to. Wd smartware is a software program developed by western digital technologies. Wd smartware is a program that automatically backs up photos, music, video and data files to an external hard drive. Sep 19, 2009 success for mac users i managed to remove the software from my wd passport and turn it into a regular external hard drive that allows you to drag and drop thingserase things like a regular usb drive. Find the uninstaller file and then doubleclick on it to run the uninstaller. I deleted the smartware icon from my mac s applications folder, believing that would suffice to uninstall the program.
Equipped with wd backup software for windows and apple time machine compatibility for mac, the my book desktop hard drive can back up your photos, videos, music, and documents. Wd smartware unlock utility admin access windows forum. Wd passport essential, and smartware removal pc storage. Please note that this is different from uninstalling the wd smartware software from the. Follow the instructions stated below to uninstall the wd drive utilities software. Run wd vcd removal software on my new my book for mac, says i need a firmware update, so read up on it and download it, and run the firmware update.
A third party uninstaller can automatically help you uninstall any unwanted programs and completely remove all of its files and free up your hard disk space. My passport for mac portable hard drive, with the wd discovery, wd security and wd drive utilities software. Wd has posted the steps to remove the smartware and its vcd, mac or windows. You can find the uninstaller under any of the mac drive downloads.
The most common reasons for removing smartware are. And it fully supports windows 1087 and other windows versions. I realized about 10 minutes into using it that i dont like this software and cant uninstall it. I went through the ms fix problems that block programs from being. Uninstall wd drive utilities how to fully remove wd drive. A better way to uninstall wd smartware software updater 1. Here are some common wd smartware problems reported by users. I never was able to find another software that did not require admin credentials at each unlock, and the smartware software is baked into the drives firmware, so it isnt easy to disable. Until the issue is understood and the cause identified, wd strongly urges our customers to uninstall these software applications before updating to os x mavericks 10. Now click on wd smartware from the cd contents to being installation.
In brief, wd has already warned customers that in some cases people who have wd software wd drive manager, wd raid manager andor wd smartware installed on a. During setup, the program creates a startup registration point in windows in order to automatically start when any user boots the pc. During that time weve been listening to our customers. It would be nice if i can remove this smartware from my drive. Wd smartware software is not compatible with windows 10. Mac users click here weve been shipping our new my book and my passport drives with wd smartware software for a few months now. I dont like having preinstalled software on my drive when i didnt ask for it. I have partitioned the the drive into two volumes one for backups now time machine and the other to keep all my photos and itunes libraries in hopes of freeing up space and speeding up computer, which it seems to have done. How to remove wd drive utilities on your macos and mac os x. It automatically protects your files, photos and documents with on premise backups to a wd drive as primary. A notification will be displayed when the process has finished. Wd drive utilities program is created by western digital technologies, inc.
Wd anywhere backup uninstall apple ios os help fix mac. Wd smartware software user manual about the wd smartware software 1 about the wd smartware software wd smartware software is an easytouse backup application that gives you the power to. For all of these advanced and flexible backup features, it can not only help you avoid all the possible problems and limitations of wd smartware but also offers you a more comfortable backup. Wd smartware is a utility designed for backing up data on west digital wd devices. Wd backup wont open and wont uninstall wd software wd.
During setup, the program creates a startup registration point in windows in order to. The program supports system backup, file backup, application backup, email backup, schedule backup, incremental backup, etc. Mac users went into overdrive trying to figure out how to get rid of the infernal wd smartware and. Then start windows explorer and see if there is still a folder with the name of the software under c. Remove wd smartware expert guide to help you uninstall. Macremover offers automatic uninstall and helps you save a lot of manual uninstall operations. Wd smartware by western digital technologies should i. The vcd contains the wd smartware installation software, the encryption and password protection application, user manuals, and other resource files. Ive done a spotlight search throughout the system for. Remove wd smartware expert guide to help you uninstall wd. Wd discovery is a light weight desktop application for mac and windows that. Apr 12, 2010 wd smartware uninstall success confirmation. Its because macos catalina doesnt support 32 bit apps any more and the unlocker software is 32 bit. Western digital wdbabt0010hbk my book av dvr expander user manual.
Wd smartware installer is a program developed by western digital technologies. I have a wd external drive but it has been doing the backup through smartware i think. The cd contains the wd smartware installation software, the encryption and password protection application, user manuals, and other resource files. Secure your drivein drive settings, create a password to protect your encrypted drive from unauthorized access or data theft. If you want to keep wd quick view installed to discover networkattached wd storage devices and provide drive status information, clear the uninstall wd quick view check box. Sorry if this post seems redundant, but nothing seems to be working. Once wd drive utilities is running, click on the drive erase option. We ended up asking the user to split work data from personal data and provided them with a more mobile work device to facilitate working on the data at home. Select the uninstall check box on the wd smartware installer for mac screen to display the uninstall wd smartware dialog. The whole uninstall process may takes even less than one minute to finish, and then all items associated with wd smartware 1. Product firmware product if your product is not listed above, please visit the product page. Wd smartware installer by western digital technologies. Jan 30, 2012 i never was able to find another software that did not require admin credentials at each unlock, and the smartware software is baked into the drives firmware, so it isnt easy to disable.
My book for mac user manual getting started with the wd smartware software after you select either install wd smartware, install drive settings, or retrieve a backup, the software will guide you through a simple twostep wd smartware software installation process. Wd backup wont open and wont uninstall wd software. Desinstaller smartware dun dd externe western digital. Western digital had previously warned its customers in an email, about using its wd drive manager, wd raid manager, and wd smartware software products with mavericks and had suggested customers should uninstall those applications before upgrading to mavericks.
Fix no writable wd smartware partition found and recover data. Western digital wd smartware manuals manuals and user guides for western digital wd smartware. Unable to access wd utility software on windows 10. Unable to uninstall smartware from my pc wd software. In brief, wd has already warned customers that in some cases people who have wd software wd drive manager, wd raid manager andor wd smartware installed on a mac upgraded to os x mavericks can. Windows 7 home premium service pack 1 x64 os language. Wd smartware backup alternative for windows 1087 easeus.
How do i remove this smartware software from my drive. Step 1 go to this page, download the stuff they tell you to and follow the instructions they list until the end. How to erase wd my passport external hard drive in windows. Read the warning message and check the i understand checkbox. Download, install and stay uptodate with software offered by wd and wd. We would like to show you a description here but the site wont allow us. Wd smartwarequickview are kind of notoriously unstable. The vcd looks like an actual cd volume and appears on the screen each time you connect your wd drive to the computer.
To safely remove the program, the wrong way is to locate its folder, rightclick it and select delete, while quite a number of people are still doing this. If your product is not listed above, please visit the product page. If you asking to completely remove the vcd, that not possible since it built into the firmware. The virtual drive loads onto both windows and apple computers desktops. Oct 30, 20 wd is urgently investigating these reports and the possible connection to the wd drive manager, wd raid manager and wd smartware software applications. Under that, select software for mac or software for windows. Im trying to install wd backup to use with my passport ultra in windows 10. Voila you have a normal hard drive now which you can erase and format using the disk utility.
How to uninstall western digital smartwar apple community. Uninstalling smartware on my mac wd software wd community. This answer explains how to disablehide the wd smartware vcd. Sep 18, 2017 macremover offers automatic uninstall and helps you save a lot of manual uninstall operations.
Wd portable drives come with wd backup software wd smartware or wd backup for the customers ease and backup solutions. Now with the software removed we can start fresh and minimize the impact that the wd smartware software has on simple use of the western digital external hard drive. Anyway here is the link on how to uninstall which is. Western digital updates wd smartware to fix mavericks data. Uninstall wd drive utilities how to fully remove wd. Wd smartware, a software developed by western digital technologies, inc. Completely uninstall and remove wdsmartwaresoftwareupdater. System tools downloads smartware by western digital corporation and many more programs are available for instant and free download. How to remove wd drive utilities on your macos and mac os. Click on preferences and there is a checkbox for open wd smartware when drive is connected. The program did not install correctly it doesnt appear in the programs list nor when i look in program files or program files x86.
Apr 23, 2019 common problems of wd smartware backup. A reboot is required if previous versions of wd backup, wd smartware, wd drive. Doubleclick on the uninstaller file and make use of the prompts displayed to uninstall smartware. Clicking the agree button will install the wd smartware software on your mac and once it is completed a install success confirmation window. May 15, 2017 im trying to install wd backup to use with my passport ultra in windows 10. But when i have installed the wd smartware from the wd live hdd, it tells me that a new update is available 1. Even the wd utility software will not recognize the device is there. How do i remove a mybooks wd smartware virtual cd from my. There is a much easier and safer way to uninstall wd smartware software updater 1. When i ran on continuous backup with smartware, i realized after a while that it wasnt actually recording any file changes. This week i purchased a wd my passport essential 500gb containing the wd smartware software and drive lock, both of which i didnt want. You can schedule backups for when your computer is idle or choose automatic, continuous backup to instantly save files when they are added or saved. I have uninstalled and reinstalled universal serial bus controllers.
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